Social Media for Business Certificate (Online at your own pace)
Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.
Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks.
Courses (must be taken in order):
- Introduction to Social Media
- Marketing Using Social Media
-
Integrating Social Media in Your Organization
Courses are online and asynchronous, meaning students may login to the classroom anytime during the course session, day or night, 24/7. For more information, go to our Online Professional Development Certificates & Courses FAQ
Class details:
| Introduction to Social Media | ||
Unit 1: Why Social Media Matters
Social media terminology Recent trends of digital platforms and digital users 21st century marketing |
Unit 2: The R&D of Social Media
Overview of the top social media platforms Researching market and industry trends Finding your market segment(s) |
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Unit 3: Preventing a Social Media Catastrophe
Entering virtual reality Engaging with unruly visitors Business profiles verses personal profiles |
Unit 4: Getting Started
Who, and who not, to follow on social media Determining the right engagement frequency Developing social media success metrics |
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| Marketing Using Social Media | ||
Unit 1: Which Platform Is Right For You
Overview of Instagram, Facebook, TikTok, Pinterest, LinkedIn, Twitter, and Nextdoor What content works best on each platform How platforms complement each other How social media directs customers to your website |
Unit 2: Creating Your Social Media Presence
Creating your brand Authenticity behind the scenes Collaboration over competition |
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Unit 3: Connecting With Your Customers
How posts and stories create connections Creating a space for your people and connections The trouble with engagement |
Unit 4: Targeting Advertising
Increase direct traffic to your website Email list Affiliate links |
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| Integrating Social Media in Your Organization | ||
Unit 1: Running a Community and Creating Your Own Social Network Using Ning
Top 5 Considerations When Starting a Social Network What Goes into Build a Great Social Network What is an online community manager What is Ning and How to Use the Platform Examples of Companies Using Ning |
Unit 2: What Tools to Use for Your Organization
Readings on top new tools to consider How to select which tool to use How video fits into online marketing Organizing and collaborating with Google products How to take advantage of mobile and local in applications and search |
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Unit 3: Integrating Social Platforms into Your Web Site
Understanding elements on websites that increase interaction, engagement, search engines findability Learn best practices for website usability and landing page design Discuss how your sites compare and generate next steps that will improve your business |
Unit 4: Developing a Manageable Work Flow: Time, Resources, Policies, and Trends
Time and Resources: How do you know where to spend your time? Target Social Media Influencers to Boost Traffic and Sales Is Your Company Ready for Social Media or Are They Holding You Back? Trends - What's Next or Are We Still Working on Last Year's Trends? Social Media Policies and Planning For A Crisis |
Jo-Carolyn Goode
Avid writer, pageant lover, effective manager, and community advocate are just some ways to describe Jo-Carolyn Goode. Having a solid foundation forged by her parents and faith in God has helped shape her into the pillar of the community she is today. The Houston, Texas native is a Prairie View A&M University graduate with a B.S. in the concentration of Biology with minors in Chemistry and Dance.
Beginning her professional career with Houston Style Magazine (HSM) as an editorial intern, she worked her way through the ranks to become Managing Editor. Through a proven track record of excellent timely reporting and having a great worth ethic, Jo-Carolyn tells the stories of the everyday man to the hottest celebrities to the political power movers. While overseeing a talented team of writers and photographers, Jo-Carolyn produces the weekly print publication of HSM. She also engages readers with stellar content through magazine’s online portal and social media channels. Jo-Carolyn is also the Content Coordinator for a neighborhood magazine based in Bellingham, Washington called Lake Views Magazine.
Her communication talents move from the pages of print media to video as the producer for ‘It's National Day,’ a popular YouTube show celebrating the different national days of the world hosted by media personality TotallyRandie.
Melissa Torres
Melissa Torres is a creative marketing specialist with a focus in social media strategies and special events. She is passionate about helping small business owners build their brand and customer loyalty. Melissa also works as a recreation professional and builds annual marketing campaigns to attract locals and tourist alike to participant in summer camps that generate over a million dollars in revenue each year.
Travette Webster
Travette A. Webster serves as LERN’s Director of Communications and comes with an abundance of experience successfully promoting continuing education and lifelong learning programs through various social mediums. For over 15 years, she has worked with individuals and organizations to create and publish content on various social media platforms, including Facebook, Instagram, LinkedIn, Twitter, YouTube, Snapchat, Tik Tok, and many others. Through robust social media engagement, Travette has helped companies to identify and grow market segments, build brand awareness, and increase customer conversion. She holds a Master of Business Administration from Prairie View A&M University, with an additional focus on Organizational Design and Behavior.
OE-21310d-ugc
Online registration is overInstructors:
- Jo-Carolyn Goode
- Melissa Torres
- Travette Webster
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| Tue, Sep 2nd 2025 | 12:01 AM - 11:59 PM | Online |
| Wed, Sep 3rd 2025 | 12:01 AM - 11:59 PM | Online |
| Thu, Sep 4th 2025 | 12:01 AM - 11:59 PM | Online |
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| Thu, Nov 13th 2025 | 12:01 AM - 11:59 PM | Online |
| Fri, Nov 14th 2025 | 12:01 AM - 11:59 PM | Online |
| Sat, Nov 15th 2025 | 12:01 AM - 11:59 PM | Online |
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| Tue, Nov 18th 2025 | 12:01 AM - 11:59 PM | Online |
| Wed, Nov 19th 2025 | 12:01 AM - 11:59 PM | Online |
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| Sun, Nov 23rd 2025 | 12:01 AM - 11:59 PM | Online |
| Mon, Nov 24th 2025 | 12:01 AM - 11:59 PM | Online |
| Tue, Nov 25th 2025 | 12:01 AM - 11:59 PM | Online |
| Wed, Nov 26th 2025 | 12:01 AM - 11:59 PM | Online |
| Thu, Nov 27th 2025 | 12:01 AM - 11:59 PM | Online |
| Fri, Nov 28th 2025 | 12:01 AM - 11:59 PM | Online |