You as a manager are on the front lines of human resources (HR) for your organization.Upskill your knowledge about HR. Conquer one of the essential competencies for a successful manager, moving up, and contributing to the productivity of your organization. Crush it with your people. Whether you work with a small organization or a large one with HR specialists, you play a critical role in creating a positive HR environment. Know what every manager needs to know about HR. Courses in this certificate must be taken in the following order: Your Roll in HR HR Aspects of Good Leadership Optimizing Performance and Employee Success Courses are online and asynchronous, meaning students may login to the classroom anytime during the course session, day or night, 24/7. For more information, go to our Online Professional Development Certificates & Courses FAQ Class details: Your Roll in HR Unit 1: The Role of Human Resources Concise breakdown on what HR is Overview of what HR professionals do Your role in HR as a manager Moving forward with confidence in your people management responsibilities Unit 2: Strategic HR: Human Capital and your Mission What HR outcomes you should target as a manager Developing your people goals Gaining access to cutting edge research Tapping evidence-based recommendations Boosting your human resources leadership with non-HR managerial skills. Unit 3: Onboarding The critical first few days and weeks The Onboarding process and tips Fostering peer relationships and support Establishing expectations The Onboarding outcomes and results Unit 4: Talent development and Organizational Goals Upskilling your employees Training for success Coaching for high performance Your role in employee retention Aligning your HR role with employees for organizational success HR Aspects of Good Leadership Unit 1: The Doctrine of Employment-At-Will The difference between federal & state employment-at-will laws. How at-will employment works in conjunction with the employee hiring, firing, disciplinary action & suspension process. Understanding employment-at-will violations (covenant of public policy, covenant of implied contracts, and covenant of good-faith and fair dealing). EEOC regulations that offer protection for employees in the workplace. Leadership actions that can work for, or against, company leaders if an employee files a claim/lawsuit. Unit 2: Effectively Dealing with Disruptors & Difficult Employees How to stop bad employee behavior before it gets out of hand. How to use company policies & work rules to set employee boundaries. How to effectively deal with workplace gossip, blame, narcissistic behavior, and passive-aggressive workers. Easy to learn skills, techniques & guidelines for successfully managing and addressing the most difficult employee personalities. Unit 3: Preventing Employee Threats & Threatening Behavior What constitutes threatening behavior in the workplace (implicit & explicit words/actions, open racial/religious prejudice, bullying, etc.). How to detect and address threatening behavior (against management or between co-workers). When to get HR and/or law enforcement involved. Properly documenting threatening incidents. Unit 4: Avoiding Complaints of Harassment, Retaliation & Unfair Treatment Do’s & Don’ts for effectively handling employee complaints & dealing with HR investigations. Liability issues for harassment & hostile work environment by supervisors/managers. Inappropriate work relationships that can create personal & legal issues for company leaders. Interpersonal skills that promote good leadership in today’s hectic legal-prone work environment. Optimizing Performance and Employee Success Unit 1: Define and Communicate Job Expectations Identify, create, and communicate job expectations. Collaborate with employees on job expectations. Connect employee behaviors to job performance. Describe performance expectations. Unit 2: Employee Engagement and Performance Management Apply tools and techniques for employee buy-in and commitment. Define intrinsic and extrinsic motivation. Lead employees to take ownership of their own performance. Gain employee ownership and commitment. Unit 3: Documentation and the Performance Review Process Develop coaching skills. Practice giving performance feedback. Describe job performance using behavioral terms. Identify key aspect to include in the performance review. Unit 4: Create a High-Performance Team Culture Identify the vision for your team culture. Evaluate the behaviors that undermine your team culture. Evaluate the behaviors that support your team culture. Create a sustainable team culture for the future.